Dawn Wood, VIP Agent: Dawn Wood has been a licensed insurance agent for over 15 years. Dawn educates clients about different coverage options and takes care of policies from start to finish and ongoing service making sure her clients are satisfied. Customer service and satisfaction is very important to Dawn along with the success of the Cote Agency. Outside of the office Dawn loves being at her camp near the Sacandaga lake, where she is the leader on her road for catching the most fish!